1 Day AdventuresReservations, Payment, & Cancellations for tours pre-paid online.
Group discounts are available for groups of 8 or more (on Iguana Mama's own tours only, not third party outfitter tours) when payment is made for the group by one individual, separate online payments by individuals part of a group do not qualify. Ask us for more information.
Multi-day adventures and Group ToursReservations and Payment
If written notification of cancellation is received more than 45 days prior to departure of the trip, any payments minus 25% will be refunded. Written cancelations between 45 and 30 days prior to departure any payments minus 25% will be credited to future tours. No refunds or credit for cancellation given within 30 days of trip departure. Iguana Mama trips are sold as packages, and there will be no refunds to individuals who leave a trip early or arrive late.
Exceptions to the above cancellation policies cannot be made for any reason, including weather and personal emergencies. IGUANA MAMA STRONGLY RECOMMENDS THAT YOU PURCHASE A TRAVEL INSURANCE POLICY THAT INCLUDES TRIP CANCELLATION AND INTERRUPTION INSURANCE.Cancellation by Iguana Mama
Iguana Mama reserves the right to cancel any trip due to acts of nature and/or any other occurrence out of our control. Iguana Mama rates are based on a minimum group size of eight people, should a trip be under subscribed, we do everything we can to make a trip go, even with as few as four participants. (In such cases, it may be necessary to increase rates).
Final decision to cancel a trip due to insufficient sign ups is made 30 days prior to departure.
Should Iguana Mama cancel a trip, you will receive a full refund of all monies paid to us.
Iguana Mama is not responsible for additional expenses such as airline or hotel cancellations fees.
On receipt of your deposit, we will send you a receipt and confirmation and a pre-departure information packet. This will include an itinerary, a clothing and equipment checklist, current medical requirements, passport and tourist card requirements.Trip Modification
Although Iguana Mama is not a travel agent, we are happy to help book hotels and other tours, and can assist with airline information. For an additional fee, bike rental, sleeping bag rental, and airport transfers are available.Medical Responsibilities
Group discounts are available for groups of 8 or more . Ask us for more information.